FAQ
At Celestrial Moments, we want your experience to be as smooth and enjoyable as possible. Whether you’re shopping for handmade candles, exploring custom designs, or learning more about our products, this FAQ page is here to provide clear answers to your most common questions.
As a spiritually inspired candle shop based in Hastings, MN, we take pride in offering unique, handcrafted creations that combine aromatherapy, natural elements, and meaningful design. Below, you’ll find helpful information about our candles, ordering process, customization options, and more.
Celestrial Moments focuses on handcrafted, spiritually inspired candles that incorporate natural elements like river rocks, feathers, and beads. Each candle is designed with intention, making it both visually unique and emotionally meaningful.
Yes, every candle and creative piece is individually handcrafted. This ensures that no two items are exactly alike.
We are based in Hastings, MN 55033, United States, and operate primarily as an online store open 24/7.
We offer a variety of candles, including:
Our candles are made using gel wax and include natural elements such as river rocks, feathers, and beads for added meaning and design.
Reheatable wax allows you to extend the life of your candle. It can be gently reheated and reused, making it a longer-lasting option compared to traditional candles.
Yes, our candles are safe when used according to standard candle safety guidelines, such as keeping them away from flammable materials and never leaving them unattended while burning.
Yes, we specialize in Custom & Memory Candles designed to reflect your personal story, special occasion, or meaningful moment.
You can contact us by phone or email to discuss your ideas, preferred elements, and design details.
Absolutely. You can request specific colors, scents, and design elements like feathers, beads, or symbolic themes.
Production time may vary depending on the design, but we aim to complete each custom candle as efficiently as possible while maintaining quality.
Orders can be placed directly through our online shop. For custom items, please contact us to begin the process.
Yes, as an online store, we aim to serve customers across the United States. Contact us for more details about shipping options.
Shipping times may vary depending on your location and the type of product ordered. We will provide details once your order is confirmed.
Tracking information will be provided when available after your order has been processed and shipped.
To get the most out of your candle:
Our candles are designed to last longer than traditional candles thanks to reheatable wax and quality materials.
Yes, many of our containers can be reused as decorative pieces once the candle has been fully used.
We are committed to providing not only high-quality products but also a supportive and transparent shopping experience. Whether you’re purchasing your first candle or ordering a custom piece, we’re here to guide you every step of the way.
Our goal is to ensure you feel confident in your purchase and connected to the meaning behind each product.
(5/5)
Still have questions or ready to place an order? We’re here to help.
